REFUND POLICY

At hinaabbas.com, all our apparel and accessories are tailor-made specifically for each customer. Due to the customized nature of our products, we do not offer refunds, returns, or exchanges.

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Key Points:

1. No Refunds or Returns:

   • Once an order is placed, we cannot process any refunds or returns as all our items are custom-made to your measurements and specifications.

2. No Exchanges:

   • We do not offer exchanges for products, as each item is uniquely crafted for individual customers.

3. Order Cancellations:

   • Cancellations can only be made within 24 hours of placing the order. After that, production begins, and the order cannot be canceled.

4. Defective or Damaged Products:

   • In the rare case that you receive a damaged or defective item, please contact us at +91 9810298668 within 48 hours of receiving the product. We will review the issue and provide a resolution accordingly (repair or replacement).

5. Customer Responsibility:

   • We strongly recommend reviewing all details, including measurements, designs, and custom specifications, before finalizing your order. We cannot be responsible for incorrect measurements provided by the customer.

 

If you have any questions regarding our policy, feel free to reach out to us at the chatbox in the bottom right corner of your screen.